We accept Visa, MasterCard, Money
order, Cashier check, and Personal checks (all personal checks
will be held for 7 days to confirm funds).
Please note that if you are not comfortable
completing your order through our secure website, please feel
free to send your orders through the Contact Us page .
Include all product information, quantity, contact name, and ship
to address as well as method of payment to be expected in the
mail (e.g., money order, cashier check, or personal check). We
will not accept credit card information via email for your own
safety. Please include your phone number so that we may call you
there are any questions.
We strive to exceed our customers’
expectations at all times. We know that you are excited to receive
your order, therefore we are committed to prepare your order the
day we receive it, and ship it out to you within 2 business days.
We send all domestic shipments via USPS Priority Mail, unless
another option is requested during checkout. You will be able
to track your shipment using the tracking number found in the
courtesy confirmation email that we send to you when we ship your
package.
Return Policy:
In line with our commitment to superior customer service, we
handle returns on a case-by-case basis. Please Contact Us within
three days of receipt of your order to discuss any return issue
or problem with your order. Our goal is to have happy customers
who return to PreserveIt Frames™ and tell their friends
and family about their terrific experience.
Returns are accepted on a pre-authorized basis. Please email
us with the reason and product information of the requested return.
You will then receive a return authorization number or an exchange.
You must return your package within 10 days of receiving authorization.
Unauthorized returns will not be accepted. You are responsible
for all shipping return costs.
All returned items must be in original, undamaged, unmarked and
re-salable condition. No refunds will be given for any opened
items.
Sale, discontinued and clearance items may not be returned.
You will receive your refund in the same form of payment that
was received, excluding shipping charges. Please allow up to 10
days for refunds to be processed and credited back to you.
Prices in effect at time of purchase are FINAL.
Privacy Policy:
We take your privacy very seriously and we will never sell, rent
or otherwise distribute the information you submit on our web
site. You can rest assured that your personal information, including
your email address, will be kept in strict confidence. Your personal
information, as well as, the payment information you provide is
securely encrypted and protected using the latest encryption and
security technologies.
Since we are an online store, it is best to reach us via our Contact Us page.
All policies, prices, and product availability are
subject to change without notice. |
